strategic management

Healthcare Business Coaching - Testimonial

Healthcare Business Coaching - Testimonial

“Kyle and Augmentum have greatly supported me in my journey from a sole trader towards a successful small business with employees and an ever-expanding client base.

Their professionalism and advice have helped guide me through complex issues and find solutions to long lists of problems.  Without their coaching, I would be still running my business as a sole trader with no future goals or ambitions.  

I’d recommend Kyle and Augmentum for your healthcare business if you’re looking to grow and succeed!”

M.C., Physiotherapist & Director, Melbourne.

Current State Review - Testimonial

Current State Review - Testimonial

“Kyle and Mel from Augmentum were approachable, friendly and were able to provide us with a very thorough and critical appraisal of the company’s deficiencies, provide an insight into issues within work culture and also arm us with tools that would help overcome these problems.  They were also able to articulate their suggestions in a clear and impactful way.  I look forward to continuing this journey with them and would highly recommend their services.”

A.S., Geriatrician, Adelaide.

NDIS Provider - Strategic Planning Project

NDIS Provider - Strategic Planning Project

“We have really enjoyed the support and commitment from Mel and Kyle. At the end of the day, you don't know what you don't know, and every business needs a bird’s-eye view to get them where they want to be. If you're serious about improving your existing business or taking the next big step, Augmentum is 100% where you need to start.”

D.C., Director - NDIS Provider, SE Queensland

New Multidisciplinary Practice - Testimonial

New Multidisciplinary Practice - Testimonial

“The rarest of rare things are consultants who treat your treasured business ideas as their own. This is Augmentum's ethos and we have been privileged to experience this first hand. They have shaped strategy, handled all negotiations, led project management from start to finish, including sourcing all supplies and handled recruitment without sparing any detail, and even jumped in to help assemble the internals. They have repeatedly gone above and beyond to make it all come together for us and we are now reaping the benefits with the framework in place for even more to come. If you or your organisation is in the market for the best business consultants, look no further. Your answer is right here.”

V.R., Multidisciplinary Practice Owner, Shepparton

Project Management Expertise - Testimonial

Project Management Expertise - Testimonial

“When I think of Augmentum as a consultant I think about a high quality standard. I have completed a few projects now with Augmentum and each time I work with them the quality of work they produce is exceptional. I consistently know the outcome I will get when working with them on a project.”

N.T., Allied Health Practice Director, Elsternwick

VCCI Business Recovery & Resilience Mentoring - Testimonial III

VCCI Business Recovery & Resilience Mentoring - Testimonial III

“Mel was easy to talk to. I felt like she took the time to understand me, and my business. I enjoyed our sessions and having someone to be accountable to. I feel like I was able to take heaps of action with Mel’s support - I underwent a total rebrand with a graphic designer, branding photoshoot, hired an accountant, started using Xero, implemented new marketing collateral, and so much more. I’m blown away when I look back on the last few months at just how much was achieved. Thank you Mel, your support during COVID, and dealing with its impact on my business, while helping me to future-proof it, has been invaluable.”

C.I., Naturopath and Remedial Massage Therapist, Belgrave Heights

VCCI Business Recovery & Resilience Mentoring - Testimonial I

VCCI Business Recovery & Resilience Mentoring - Testimonial I

“Mel helped me and my business gain direction during and after COVID. The advice I received was accurate, helpful and specific to my business concerns. I would definitely use Augmentum and Mel again for my allied health care business.”

B.B, Director and Physiotherapist, Ivanhoe

New Practice Action Plan - Testimonial

New Practice Action Plan - Testimonial

"Before working with Augmentum Consulting I was daunted by the enormity of the task of setting up my own practice. Augmentum worked with me to develop a detailed business and strategic action plan that gave me the skills and confidence to move forward. Mel is highly intelligent, a delight to work with, and experienced at managing complex healthcare projects and delivering outcomes on time and within budget. I highly recommend Augmentum Consulting, they’ll be an asset to your team!"

G.L., Dermatologist, Brisbane

Business Concept and Plan Development Project - Testimonial

Business Concept and Plan Development Project - Testimonial

“The Augmentum team have been great to work with on my business concept and plan development project. They helped me flesh out what I wanted my new practice to be, and what’s needed across all areas of the business to make it that. The Action Plan means I’ve got direction and focus, plus feel like I’m really on top of what I need to do. And they’re now helping me to stay on track to opening my new practice in 2 months’ time!”

K.M., General Practitioner, Dubbo

Strategic and Business Planning - Testimonial

Strategic and Business Planning - Testimonial

“Augmentum guided us through a very thorough business planning / strategic development process, which generated a transformational yet achievable set of actions. The products delivered were first class - met the agreed objectives and addressed the specific quirks of our business. They also identified opportunities to improve other aspects of business that were lacking, including position descriptions, roles and responsibilities, and policies and procedures. Their extensive healthcare expertise, coupled with a very genuine interest in the potential that exists for our business, has made it an enjoyable and rewarding partnership.”

A.B., Consulting Suites General Manager, Melbourne

Business Coaching - Paediatric Practice - Testimonial

Business Coaching - Paediatric Practice - Testimonial

“Augmentum has assisted with mentoring our practice manager, with HR, contracts, and advice regarding the direction of the practice. We have found them to be receptive to our needs, as well as proactive in helping us to understand how we can improve processes and procedures. Advice has always been prompt (usually within 24hrs), professional, and sound. We can certainly recommend Augmentum for specialist practices.”

Dr P.J., Paediatrician & Director, Sydney

Pulse Reporting - Testimonial

Pulse Reporting - Testimonial

“The reporting and analysis work we have done and continue to do with Augmentum has made me comfortable about the present and future financial position of my business, plus enabled me to make objective decisions instead of having to rely on my gut. It’s made and saved me lots of money, and my stress levels have gone down drastically. Well worth the investment!”

J.T., IT Company Executive Director, Melbourne

Business Consultancy - Testimonial

Business Consultancy - Testimonial

“I’ve worked with Mel and team over a number of years, utilising a range of her services. It’s always been a great experience. She has great foresight and identifies opportunities, is highly organised and always delivers within deadlines. Mel’s leadership qualities inspire confidence and trust, motivating all those she works with and she infuses the team with enthusiasm and a positive attitude on all projects.”

Dr T.S., Dermatologist, St Kilda East

Practice Start-up - Testimonial

Practice Start-up - Testimonial

"Mel is highly organised, very efficient and possesses the wide range of skills required to address the diverse issues that arise in a medical practice. These range from setting up a new practice, to improving work practices, employing staff, addressing IT issues and resolving human resource management problems. I have worked with her for over two years and have found her work ethic to be very strong, and her focus to always be on achieving the best possible outcome for all matters. I would highly recommend her to help you address and resolve any issues requiring attention in your medical practice.”

Dr C.D., Specialist Medical Practice Owner, Brighton