Augmentum Consulting

Mel Palankay

New Practice Action Plan - Testimonial

New Practice Action Plan - Testimonial

"Before working with Augmentum Consulting I was daunted by the enormity of the task of setting up my own practice. Augmentum worked with me to develop a detailed business and strategic action plan that gave me the skills and confidence to move forward. Mel is highly intelligent, a delight to work with, and experienced at managing complex healthcare projects and delivering outcomes on time and within budget. I highly recommend Augmentum Consulting, they’ll be an asset to your team!"

G.L., Dermatologist, Brisbane

Business Concept and Plan Development Project - Testimonial

Business Concept and Plan Development Project - Testimonial

“The Augmentum team have been great to work with on my business concept and plan development project. They helped me flesh out what I wanted my new practice to be, and what’s needed across all areas of the business to make it that. The Action Plan means I’ve got direction and focus, plus feel like I’m really on top of what I need to do. And they’re now helping me to stay on track to opening my new practice in 2 months’ time!”

K.M., General Practitioner, Dubbo

Strategic and Business Planning - Testimonial

Strategic and Business Planning - Testimonial

“Augmentum guided us through a very thorough business planning / strategic development process, which generated a transformational yet achievable set of actions. The products delivered were first class - met the agreed objectives and addressed the specific quirks of our business. They also identified opportunities to improve other aspects of business that were lacking, including position descriptions, roles and responsibilities, and policies and procedures. Their extensive healthcare expertise, coupled with a very genuine interest in the potential that exists for our business, has made it an enjoyable and rewarding partnership.”

A.B., Consulting Suites General Manager, Melbourne

Business Coaching - Paediatric Practice - Testimonial

Business Coaching - Paediatric Practice - Testimonial

“Augmentum has assisted with mentoring our practice manager, with HR, contracts, and advice regarding the direction of the practice. We have found them to be receptive to our needs, as well as proactive in helping us to understand how we can improve processes and procedures. Advice has always been prompt (usually within 24hrs), professional, and sound. We can certainly recommend Augmentum for specialist practices.”

Dr P.J., Paediatrician & Director, Sydney

Pulse Reporting - Testimonial

Pulse Reporting - Testimonial

“The reporting and analysis work we have done and continue to do with Augmentum has made me comfortable about the present and future financial position of my business, plus enabled me to make objective decisions instead of having to rely on my gut. It’s made and saved me lots of money, and my stress levels have gone down drastically. Well worth the investment!”

J.T., IT Company Executive Director, Melbourne

Business Consultancy - Testimonial

Business Consultancy - Testimonial

“I’ve worked with Mel and team over a number of years, utilising a range of her services. It’s always been a great experience. She has great foresight and identifies opportunities, is highly organised and always delivers within deadlines. Mel’s leadership qualities inspire confidence and trust, motivating all those she works with and she infuses the team with enthusiasm and a positive attitude on all projects.”

Dr T.S., Dermatologist, St Kilda East

Practice Start-up - Testimonial

Practice Start-up - Testimonial

"Mel is highly organised, very efficient and possesses the wide range of skills required to address the diverse issues that arise in a medical practice. These range from setting up a new practice, to improving work practices, employing staff, addressing IT issues and resolving human resource management problems. I have worked with her for over two years and have found her work ethic to be very strong, and her focus to always be on achieving the best possible outcome for all matters. I would highly recommend her to help you address and resolve any issues requiring attention in your medical practice.”

Dr C.D., Specialist Medical Practice Owner, Brighton

HEALTHCARE BUSINESS MANAGEMENT Articles